The Twelve Days of Christmas Penguin Books

Prompt Delivery and Professional Packaging

We are able offer many shipping options due to our long-term partnership with UPS FedEx DHL. Our warehouse personnel will pack every item to our exacting requirements. Your items will undergo an extensive inspection and will be properly secured before they are delivered. Everyday, we send to thousands of customers in many countries. The fact that we're determined to become the largest online retailer in the World is evident. Warehouses and distribution centres can be located throughout Europe and the USA.

Note: Orders that contain more than one item are assigned a processing time in accordance with the item.

Prior to shipment, all purchased products will be thoroughly inspected. The majority of orders are shipped within 48 hrs. The expected delivery time is 3 to 7 days.

Returns

The stock is constantly changing. It is not managed entirely by us, since we have multiple organizations, such as the factory and our storage. The stock can change at any moment. You may not receive your order once it's been placed.

Our policy lasts for 30 days. If you haven't received your product within 30 days, we're not able to issue the option of a refund or exchange.

Your item should be in its original packaging and in good condition. It must also not be used. The item should be returned in its original packaging.